Travelling to the event
By signing up to take part in any Bespoke event you accept complete responsibility for any injury or accident which may occur while you are travelling to or from the event, during the event, or while on the premises of the event save to the extent any injury or accident which is caused by our negligence.
Personal health and fitness
You understand that participating in all Bespoke event is potentially hazardous, and you should not enter and participate unless you are medically able and properly trained.
We recommend that you consult your doctor prior to undertaking training for all events. It is your responsibility to make sure you are medically fit and capable of taking part. We reserve the right, in our absolute discretion, to stop any participant from taking part if we deem him or her unfit, including mid-race removal from the course where necessary.
You must not under any circumstances give your race number to anyone else. Amongst other potential problems, doing so may cause problems of identification for the event medical services in the case of any accident or injury. Any attempt to do so will result in immediate disqualification of the individual(s) concerned and ejection from the event.
Wheelchairs, bikes, stilts, roller skates, skate boards, buggies, etc
Participants are not permitted to use any of the above or similar in the event and those attempting to do so will be prohibited from starting and may be forcibly removed from the course mid-race where necessary. Likewise, anyone attempting to start or join the race in any outfit that we, in our absolute discretion, deem unsuitable and/or dangerous to other competitors or spectators, will not be allowed to start the event or, if on the course, may be forcibly removed from the event
Cancellation of the event
We reserve the right, in our absolute discretion, to cancel, delay or postpone the event due to unforeseen or unavoidable circumstances out of our reasonable control. In such cases we will endeavour to inform participants as quickly as is possible. Where the event has to be cancelled, delayed or postponed due to circumstances outside of our reasonable control (including for the avoidance of doubt due to adverse weather conditions or as a result of instructions from the emergency services) we shall not be liable for any inconvenience, expenses, costs, losses or damages suffered by participants. Where the event has to be cancelled, delayed or postponed due to circumstances that were within our reasonable control, our entire liability in respect of any inconvenience, expenses, costs, losses or damages suffered by you as a result will be limited to the entry price you have paid to take part in the event.
Only those who finish an event will be entitled to a finisher t-shirt. Please do not ask for more than one as marshals have been instructed to only issue one per person and of course your receiving more than one, may deny another Finisher from receiving this item.
Use of image
By taking part in the event you grant full and irrevocable permission to us, as organisers of Bespoke, and any third parties authorised by us to use any photographs, videotapes, motion pictures, website images, recordings or any other record of this event that may include your image.
Collection and use of information
Your personal information will only be used by us and any appointed third parties for purposes in connection with the event and any subsequent events that we may organise or administer. By entering the event you grant full and irrevocable permission for us to pass any medical details you have given us to the medical teams operating on the day of the event.
Please complete the relevant medical details on the back of the race number if you have any medical condition or are taking any medication(s).
We reserve the right, in our absolute discretion, to refuse to allow you to participate in the event either at the start or to continue participation at any point along the route of the event, should you be deemed to behave inappropriately or give cause for concern that your continued participation may cause offence or injury to yourself, any spectators or other competitors. This includes the wearing of any clothing or visual messages that may cause offence. Failure to comply with any instruction from race officials and marshals will result in ejection from the race and may also result in you being reported to the police.
Change of postal address, email address or telephone number(s)
If your postal address, email address or telephone number details change, then you must inform us as soon as possible by emailing: firstname.lastname@example.org. If this is not done, we cannot guarantee that you will receive all race communications.
Participation in the event is entirely at your own risk and by entering the event participants acknowledge that we shall not be liable for death, injury, loss or damage arising from participation in the event save to the extent that it is caused by our negligence.
Refunds / Cancellations / Transfers
The moment you enter our race we start to incur administration costs and banking charges, simply in processing your entry and payment. We also incur further charges in administering cancellations and processing refund payments.
No refunds are given. This applies also if the race has to be cancelled or postponed due to circumstances outside our control, for instance due to a bomb scare. Your entry fee is invested in the cost of staging the event, and the main costs to contractors, suppliers, administration etc. are already committed well before race day.
Furthermore most races do not offer any form of refund at all if a runner decides to cancel their place because of injury, illness, lack of training or change of plan. There are many other instances of higher priced services, such as plane, train or theatre tickets where no refunds can be given for cancellation in these circumstances.
We reserve the right to refuse or cancel applications, including duplicate applications, or alter the date of the event, the course route or distance.
No transfer of entries from one runner to another will be authorised or permitted.
Duplicate entries made in genuine error will be refunded in full.
We reserve the right to cancel all entries and donate all entry fees to one of the race charities where we have reason to believe that duplicate entries have been deliberately made by an applicant with the intention of subsequent re-sale – i.e. ‘ticket touting’.
Where duplicate entries are made for different categories of entry we reserve the right to decide which category of entry will apply and which will be cancelled. For instance where an applicant has applied for both a general public place and a reserved fundraising place (e.g. official race charity or corporate challenge) we will normally decide to cancel the general public place in favour of the fundraising place.